Posts tagged ‘GP’
The rules that govern how GPs work have been amended yet again after negotiations between doctors’ leaders and the government.
What changes have family doctors seen over the past 20 years – and how do they think patients have been affected?
Dr Rob Barnett is a GP in south Liverpool. He is one of five partners in his practice and the only male GP.
“My work has changed dramatically since I started as a GP in 1987.
I used to practise from a mid-terrace house. I did a morning, afternoon and evening surgery, was on call two nights a week and occasionally did weekends too.
GP contract changes in England
These will come into effect next April:
- GPs will no longer have to offer appointments that last a minimum of 10 minutes. This should mean GPs have greater flexibility over how they organise their appointments.
- One million of the frailest patients in England are to be identified and given a named GP to co-ordinate their care. across the NHS and social care sectors.
- Around four million over-75s will be given a named GP rather than just registered to a practice. The idea is that this will lead to greater continuity of care for those patients who visit GPs the most.
- Removal of some targets that GPs previously had to meet by asking patients questions about their lifestyle.
- GP practices will have to make it possible for patients to book appointments and order repeat prescriptions online.
Now I work in purpose-built premises. I don’t do out-of-hours work any more but my surgeries are longer and we are open all day from 8am till 6.30pm. I try to finish my paperwork by 12.30, then do home visits and then more paperwork before the afternoon surgery, which starts at 3.15 and usually doesn’t finish before 6.30 or 7pm.
In some respects, the changes have been for the good.
There is much more job satisfaction now. We are working longer hours but not working impossible hours.
When I started, GPs didn’t take responsibility for the all-round care of patients. Now I see my role as close to that of the general consultant physician, dealing with more and more complex patients, with multiple problems.
Going back to the Eighties, much of that care was done in secondary care, in hospitals. But patients are in hospital much less often now and we are expected to pick up the pieces when they come out of hospital.
In my practice, no one works full-time. Everyone does five or six surgeries a week, rather than eight. We can maintain our sanity that way.
Another major change is that we don’t do out-of-hours care any more. That was the right thing to do, for the vast majority of GPs, but the way out-of-hours care was subsequently organised wasn’t good.
If I’m honest, the goodwill went out of the system in the Nineties. Our work became target-driven and we were being measured on doing things which some bureaucrat thought was important, but GPs didn’t. Some of the questions I had to ask patients were just stupid.
Past changes in GP contract
Elements of performance-related pay were introduced in the 1990s when GPs began to take on responsibilities for commissioning services on their patients’ behalf.
In 2004, a new contact was introduced for GPs. There were some major changes in it, including:
- out-of-hours responsibility ending
- 25% of GP pay linked to performance
This led to pay rises for many GPs.
In 2007, roles for nurses and other practice staff were expanded, and there was more emphasis put on the use of information technology in practices.
Patients’ attitudes have changed too. They tend to come in now with their own idea of what’s wrong with them and because they know more about what’s available, they expect more now.
But at the same time, patients are also taking less responsibility for their own care. They want prescriptions, even for tablets that can be bought in a chemist, and I’ve known people to go to walk-in centres then come and see me just to check they are getting the right treatment.
Overall, I think GPs are paid well for what they do. It’s a responsible and difficult job and we were underpaid in the Eighties and Nineties.
The pressure and demands on GPs are greater now. The number of decisions we make every hour is quite phenomenal.”
Dr Laurence Buckman is a full-time GP in Barnet, north London. He works on his own.
“As a single-handed GP, the main issue for me is the bureaucracy. We’ve got to get rid of it.
Meaningless paperwork has been introduced over the years and it is such a waste of time. I have to ask patients impertinent questions and it doesn’t play well.
None of the targets that were introduced were good. Getting rid of all that would be welcome.
Meaningless paperwork has been introduced over the years and it is such a waste of time”
Dr Laurence Buckman
Over the years, technology has made GPs’ jobs easier – but the issue of access to medical records is risky. What happens if that information is passed onto other people like employers or insurers? That’s a concern.
Getting your prescriptions online is a great idea. Booking appointments online is great too if you are internet-savvy, but not so good for elderly people who don’t have PCs, and we need to cater for them too.
I am the named doctor for all my patients. I have always been responsible for them because I work on my own, so the latest changes don’t affect me.
My patients can contact me round the clock and get hold of me whenever they like. There’s about a week’s waiting time for a non-urgent appointment.
The government is always talking about a crisis in A&E caused by waiting times at doctors’ surgeries, but the only way to keep people out of hospitals is to lie down across the door of A&Es.
Advances in IT have changed the way GPs and patients access information
People regularly go to A&E because they don’t try to see their GP first. We need to be more blunt about telling people who go to A&E that they don’t need to be there.
And we don’t emphasise enough how patients can help themselves before running to us.
But, in the end, the GP is the ultimate backstop for everyone. What we need is better social care alongside GPs to help care for people in the community.”
Dr Buckman is former chairman of the British Medical Association’s GP committee.
Dr Dean Marshall is a GP in Dalkeith, Midlothian. He helped negotiate the contract changes for GPs on behalf of the BMA.
“I started as a GP in 1994 and I’ve seen lots of changes in that time.
I work fewer hours than before, when I worked weekends and nights too, but that wasn’t sustainable. Being a full-time GP still isn’t good for general health.
Instead, the work is now incredibly intense and we’re looking after a different kind of patient, who was previously looked after in hospital. For example, we care for patients with diabetes and other chronic disease, although nurses help with much of this work too.
It is normal to see one complicated patient after another now.
The way GPs have been micromanaged over in recent years isn’t good. I want to be allowed to structure my practice the way I want to rather than justifying my time to someone else.
That has created a huge morale problem among GPs. Most still enjoy the job but they feel they are doing a job someone else is telling them to do.
Patients aren’t one homogenous group. They’re a variety of groups and it’s impossible to design a service that is everything to everyone.
Some people want a named doctor and value seeing the “family doctor”, but others want instant access and they don’t care which doctor they see.
Patients getting appointments when they want is a huge issue. There is a large proportion of the population that doesn’t have regular contact with their GP and, when they do call up, they find they can’t get an appointment.
But the public has to realise it’s difficult. I have never had a free appointment in 20 years as a GP.”
The UU report said many cases of cancer could be prevented with effective delivery of information
Increasing work pressures on doctors’ surgeries are preventing effective delivery of cancer prevention information, a report has claimed.
Annually in Northern Ireland, 11,200 people develop cancer yet many cases could be prevented, the University of Ulster report said.
Researchers said health professionals lacked time to deliver prevention information effectively.
The findings will be revealed later at a meeting at Stormont.
The aim of the study was to investigate the current and potential role of the GP and the primary care nurse in the prevention of cancer through health promotion strategies.
Although GPs and nurses in GP surgeries are the best placed health professionals to deliver cancer prevention information in primary care, they lack time and resources to do so effectively, the report said.
The report, compiled by a research team at the University of Ulster (UU) and funded by Cancer Focus Northern Ireland, concluded that consideration should be given to providing primary care nurses with a more formal cancer prevention role.
It said primary care nurses often had a relationship with patients different to the GP-patient relationship, with some patients perceived to be more comfortable in conversations with nurses.
The report said the link between cancer and the key risk factors of alcohol consumption, obesity, diet and physical activity were generally only discussed with patients when they attended a GP surgery with a related health problem.
Professor Hugh McKenna, from the University of Ulster, said: “GPs and practice nurses are extremely busy people. This means that once they deal with the patient’s presenting symptoms they have limited time to undertake health promotion activities relating to cancer prevention.
“This is unfortunate because they are held in very high regard by communities and there is the probability that their advice on lifestyle issues such as diet, alcohol, exercise, and smoking would be heeded by patients and families.”
A total of 1,249 questionnaires were sent to GPs and questionnaires were sent to primary care nurses.
One-to-one interviews were carried out with 14 GPs and 14 primary care nurses.
JERANTUT: The Health Ministry is running two pilot projects to encourage private doctors to serve at 1Malaysia Clinics.
Minister Datuk Seri Liow Tiong Lai said his ministry would first study the programme’s impact from the pilot clinics in Malacca and Taman Kerinchi, Kuala Lumpur.
“We are working with private doctors now at these two 1Malaysia Clinics and we will see if we can get a good response from the people,” he said after opening a 1Malaysia Clinic here yesterday.
Liow said private general practitioners (GPs) who served at such clinics would be paid RM80 an hour.
“We are inviting GPs to serve at 1Malaysia Clinics now. They can come and serve for one or two hours. It is up to them,” he said.
Liow said there were currently 22 1Malaysia Clinics with doctors stationed there.
“We will normally assign a doctor at clinics that receive visits from more than 100 patients a day.
“This is one of the ways to decongest hospitals and clinics,” said Liow.
He added that there were about 150 1Malaysia Clinics nationwide and the ministry was aiming to set up 20 more clinics by the end of the year.
“Next year we will have another 70 clinics as announced by the Prime Minister,” said Liow.